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11.7.9 Reports: Overdue Backorders

This section shows how to generate an Overdue Backorders report for the store. The Overdue Backorders report lists the orders that have products on backorder and are overdue.

1. From the Reports menu, select Order Management Reports.

2. Click the Overdue Backorders link to open the Overdue Backorders page.

3. Enter the following details:

Minimum number of days overdue: the smallest number of days overdue. This is calculated only by the date, and does not consider time.

Include in this report: Select either All SKUs or individual Selected SKUs by using the Add and Remove buttons.

4. Click OK. This opens the Overdue Backorders report content page, which displays the following information:

The report criteria used to generate the report.

The date and time the report was generated.

A list of overdue backorders for the store. The following is displayed for each backorder:

Promised Shipping Date: the products' ship-by date as promised to the customer.

Days Overdue: the number of days the backorder is overdue.

Expected Shipping Date: the estimated shipping date for products.

Order Number: the unique identifier for the order.

SKU: Stock Keeping Unit identifier of the product being ordered.

Description: description of the product being ordered.

Qty Ordered: the quantity of products being ordered.

Qty Units: the unit of measurement for the quantity ordered.

5. To print the report, click Print.


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