11.6.11 Operations: Cancel Order
This section demonstrates how to cancel an order placed with the store.
Follow the steps that were outlined in 11.6.17, Operations: Find Releases Ready to Ship to find the desired order. After it has been located on the Releases Ready to Ship search results page, follow these steps:
1. Select the check box next to the order and click Cancel Orders. This displays the Cancel Orders page.
2. Enter the reason for the order cancellation and click Send this comment to the customer.
Clicking this check box automatically displays the e-mail address of the recipient, assuming that the customer is registered.
3. Click OK. A confirmation window pops up. Click OK to close it.
The status of the order turns into Cancelled.
ibm.com/redbooks