---

11.6.10 Operations: Add Order Comments This section demonstrates how to add comments to an order placed with the store. Added comments can be sent to the customer via e-mail if desired. Follow the steps in 11.6.5, Operations: Find Orders to find the order. After you locate it on the Orders search results page, follow these steps: 1. Select the check box next to the order and click Add Comments. This displays the Add Comments page. 2. Enter the desired comment and select Send this comment to the customer to indicate that the comment should be sent to the customer. Clicking the check box automatically displays the customer's e-mail address (assuming that the customer is registered). 3. Click OK. A window pops up to indicate that the comment was added to the order successfully. Click OK to close it.

---

ibm.com/redbooks

+

Search Tips   |   Advanced Search