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11.6.8 Operations: Send Order E-mail Notification This section demonstrates how to send an e-mail notification to either the customer or the administrator for an order placed with the store. Typically after an order has been placed with the store, an e-mail notification is sent automatically to either the customer or the administrator. To resend a copy of that e-mail, first follow the steps outlined in 11.6.5, Operations: Find Orders to find the order. After the order has been located on the Orders search results page, follow these steps: 1. Select the check box next to the order and click Summary. This displays the Order Summary page. Refer to the online help system for information about the displayed fields. 2. Click E-mail order. This displays the E-mail Order page. 3. Select the desired recipient. If the customer is selected, the Recipient e-mail address is populated automatically with the customer's e-mail address (assuming that the customer is registered). If the administrator is selected, the Send Order Notification E-mail details are populated automatically. 4. Fill in the desired e-mail recipient details and a subject and click OK. A window pops up to indicate that the message was sent successfully.

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ibm.com/redbooks

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