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11.6.4 Operations: Reset Customer PasswordThis section demonstrates how to reset the password of a registered customer. Resetting a password is performed if customers forget their password or have been locked out of their account. The system automatically generates a new password and e-mails it to the customer. This can be performed only if the customer has specified a primary e-mail address in the contact details. Follow the steps as outlined in 11.6.2, Operations: Find Customer to find the customer. After the customer has been located on the Find Customers - Search Results page, follow these steps:
This prompts the administrator to enter the new password.
A pop-up window opens, indicating that the password was reset successfully.
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