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2.5 Business accounts and contracts

WebSphere Commerce enables you to customize what a customer can do in a store. This is referred to as customer entitlement. You entitle customers to various aspects of a store such as what products they can purchase from a store, the price they pay for a product, and what payment methods a store will accept from customers.

Customer entitlement is controlled by the following WebSphere Commerce components:

Business accounts

Business accounts help define and track the relationship between customer organizations and the store. Using business accounts, you can track contracts and orders for customer organizations and configure how buyers from customer organizations shop in a store.

Note: The default contract is not associated with a business account. All other contracts must be associated with a business account.

Contracts

Contracts affect many parts of a customer's shopping experience, such as what products a customer is able to purchase, the price they will pay for the products, how they are allowed to pay for an order, and what addresses an order can be shipped to.

Business policies

Business policies are sets of rules followed by a store or group of stores that define business processes, industry practices, and the scope and characteristics of a store's or group of stores' offerings. They are the central source and reference template for all allowed and supported practices within a store or group of stores.


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