Operate > WebSphere Commerce Accelerator > Order management


Release a product for fulfillment

These steps are valid only for an ATP store hosted in a demand chain. For other ATP stores, the release is invoked by the WebSphere Commerce scheduler. In a non-ATP store, the order cannot be released to the fulfillment center.

To release a product for fulfillment for demand chain business model...


Procedure

  1. Open the WebSphere Commerce Accelerator.

  2. Open the Process Orders list The Process Orders list is displayed. If you do not see this menu, then the logon ID does not have the appropriate authority to perform this task. Contact the Site Administrator.

    • Click Operations > Process Orders.

    • Click Logistics > Process Orders.

  3. Select the check box next to the product to work with.

  4. Select how to fulfill the product. From the Release to list, do one of the following tasks:

    • To add the product to a shopping cart on the channel store site, select Commerce Plaza from the list to continue to the Select Shopping Cart Option dialog.

    • To use a fulfillment center not associated with the channel store, select the fulfillment center's name from this list.

  5. Click Release to release the product to the specified fulfillment center or shopping cart.

    If an order contains multiple products, some products may not be visible on the current page. In this case, More products for this order on the next page is displayed at the bottom of the list.

    To see the rest of the products for the order, click Next at the top of the list.

  6. If you select to use a shopping cart on the channel store site in step 4, we will be adding the selected products to one or more shopping carts on the channel store site. After you click Release, the Select Shopping Cart Option dialog is displayed. Select one of the following options:

    • Select Release all selected products to an existing shopping cart to release all contents selected (from the Process Orders dialog) to be released to the channel store site to a shopping cart previously created on the manufacturer's site.

    • Select Release all selected products to a new shopping cart to release all contents selected (from the Process Orders dialog) to be released to the channel store site to a new shopping cart on the channel store site. Type the name of the new shopping cart in the New shopping cart name field provided.

    • Select Release selected products to a separate shopping cart for each customer order to release all contents selected (from the Process Orders dialog) to be released to the channel store site to a new shopping cart on the channel store site. Each shipping cart page is titled "Shopping cart for customer order xxx", where xxx is the unique order number for the customer associated with this shopping cart and order.

  7. Click OK to release the products selected.


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