Reference > IBM Sales Center extension points

Service requests extension point

This extension point is used to define a service request used to locate and run the associated request handler class.

Identifier:

com.ibm.commerce.telesales.core.serviceRequests

Description:

This extension point is used to define a service request used to locate and run the associated request handler class.

Configuration Markup:

<!ELEMENT extension (serviceRequest*)>

<!ATTLIST extension

point CDATA #REQUIRED

id CDATA #IMPLIED

name CDATA #IMPLIED>

• point - The fully qualified identifier of the target extension point.

• id - An optional identifier for the target extension point

• name - An optional name for the extension instance

<!ELEMENT serviceRequest EMPTY>

<!ATTLIST serviceRequest

id CDATA #REQUIRED

label CDATA #REQUIRED

requestHandlerClass CDATA #REQUIRED

commServiceId IDREF #REQUIRED

errorHandler IDREF #IMPLIED>

• id - A unique name that will be used to identify this service request.

• label - A translatable label that will be used to represent this service request to the user.

• requestHandlerClass - The target class must have a default (no-argument) constructor, and must implement interface com.ibm.commerce.telesales.core.ITelesalesRequestHandler. You can also extend class com.ibm.commerce.telesales.core.impl.request.TelesalesRequest, which provides a base class for creating BOD request messages.

• commServiceId - The commServiceId attribute must indicate the ID of a commServices extension that is to be used by this service request.

• errorHandler - The errorHandler attribute must indicate the ID of a errorHandler extension that is to be used by this service request.

Examples:

The following is an example for the service requests extension point:

    
<extension point="com.ibm.commerce.telesales.core.serviceRequests"> 
      
<serviceRequest
            label="%serviceRequestLogon"
                     requestHandlerClass="com.ibm.commerce.telesales.core.impl.request.ProcessLogonRequest"
            id="com.ibm.commerce.telesales.logon"
            commServiceId="com.ibm.commerce.telesales.services.TsCommunication"
                      errorHandler="com.ibm.commerce.telesales.StandardErrorHandler">   

</extension> 

Supplied Implementation:

The workbench uses the registered service requests from this extension to run service requests.

+

Search Tips   |   Advanced Search