Develop > Presentation layer > Customize marketing > Work with Product Advisor > Create a metaphor XML input file > Prepare a Guided Sell metaphor
Link an answer to a different metaphor
You can choose to link an answer in the question and answer tree to either a Product Exploration metaphor or a Product Comparison metaphor, so that a customer who selects that answer is directed to a different metaphor. You can link to any prepared metaphor in any category.
To link an answer to a different metaphor:
Procedure
- Edit the XML input file
- Locate the answer that to edit.
- Insert a metaphorLink element. In the <metaphorName> element, enter the name of the metaphor that to link to. If you do not want to use the default metaphor link, change the value for the templateUsage element to 2.
- Save the XML file.
- Update the production server by importing the updated XML file.
Results
If an answer links to a metaphor that either has not been created, or has been created and subsequently deleted, then the answer displays in the customer's browser as plain text. The customer will not be able to select that answer.
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