Migrate > Take the first steps after WebSphere Commerce migration > Migrating marketing > Migrating marketing from Management Center v6 Feature Pack 3 or 4 to Management Center v7


Enable Management Center marketing features

To enable the Management Center Marketing tool and certain features that support behavioral marketing, modify several parameters in the WebSphere Commerce configuration file.


Procedure

  1. Open the WebSphere Commerce configuration file in a text editor.

  2. For sites that have migrated from Accelerator marketing, change the configuration file to point to the marketing services that support Management Center:

    1. Find the <Marketing> element. It looks like the following example:

      <Marketing version="Classic"/>

    2. Change the version attribute of the <Marketing> element so that the value is Dialog. If you set the version attribute to Dialog, use the Management Center Marketing tool for all marketing functions that it supports.

      There are two marketing versions:

      Classic

      The marketing runtime that works with Accelerator.

      Dialog

      The marketing services that work with Management Center.

  3. Enable the persistent sessions feature and personalization ID feature. These features are required to support behavioral marketing.

    1. Find the <PersonalizationId> element. It looks like the following example:

      <PersonalizationId enable="false"/>

    2. Verify the enable attribute is set to true. Depending on the site, this attribute might already be enabled, and require no change.

    3. Find the <PersistentSession> element. It looks like the following example:

      <PersistentSession cookieExpiry="30" display="false" enable="true"/>

    4. Ensure that:

      • The enable attribute is set to true.

      • The cookieExpiry value is a positive number. This number represents the number of days sessions are persisted for a customer.

        If the site has run the store enhancements enablement scripts, and if you did not have persistent sessions enabled before running the scripts, then the scripts set the cookieExpiry value to -1.

        To enable persistent sessions, change this value to a positive number.

  4. Enable the following marketing listeners:

    • Sensor Event Listener
    • Experiment Evaluation Event Listener

    These listeners must be enabled to support some behavioral marketing features and to gather marketing statistics for marketing experiments:

    1. Find the following string:

      compClassName="com.ibm.commerce.marketing.dialog.trigger.SensorEventListener"

    2. Below the string, ensure that the enable attribute is set to true, as shown in the following example:

      <component compClassName="com.ibm.commerce.marketing.dialog.trigger.SensorEventListener"
                 enable="true" 
                 name="SensorEventListener">     
      
         
      <property display="false">         
         
      <start enabled="true"/>     
      
      </property>
      </component>
      

    3. To improve performance, you can limit the Sensor Event Listener to monitor events raised only by the stores module.

      To do so:

      1. Search for the <module element that contains the attribute name="CommerceAccelerator".

      2. In the <InitParameters element, add the attribute recordable="false".

      3. Repeat the two previous steps for <module elements that contain the attributes name="SiteAdministration", name="OrganizationAdministration", and name="WorkspaceAdministration".

    4. Find the following string:

      compClassName="com.ibm.commerce.marketingcenter.events.runtime.ExperimentEvaluationECEventListenerImpl"

    5. Below the string, ensure that the enable attribute is set to true, as shown in the following example:

      <component compClassName="com.ibm.commerce.marketingcenter.events.runtime.ExperimentEvaluationECEventListenerImpl"
                 enable="true" 
                 name="Experiment Evaluation Event Listener">     
      
         
      <property display="false">         
             
      <start enabled="true"/>     
         
      </property> 
      
      </component>
      

  5. Optional: If we will be redirecting customers from the site to external sites through click actions on e-Marketing Spots, enable URL redirect filtering.

  6. Save the changes.

  7. Propagate your changes to the WebSphere Commerce configuration file.


Next topic: Review settings in the marketing component configuration file (wc-admin-component.xml) for Management Center


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