Troubleshoot and support > Messaging
Troubleshoot: Messages
Problems encountered when sending e-mail for error notification.
Solution:
- Check that configuration values are correct.
- Clean up all configuration data by deleting all entries that configure transport at the store level. The following SQL statement will delete all entries:
delete from cseditatt where store_id is not null
- Open the Administration Console and select Site on the Administration Console Site/Store Selection page. Check that all message types are configured properly and do not configure transport at the store level.
Related tasks
Enable password reset messages
Configure outbound e-mail notification messages