Troubleshoot and support > Install
Troubleshoot: WebSphere Commerce Update Installer issues
If you encounter issues with the WebSphere Commerce Update Installer, refer to the following:
- Troubleshoot: Error when using the Update Installer
If you encounter an error when installing a WebSphere Commerce fix pack or APAR, review this information.
- Troubleshoot: Error encountered when running multiple WebSphere Commerce Update Installer processes at one time
When using the WebSphere Commerce Update Installer to install a fix pack or APAR, you receive a INSTCONFFAILED message.
- Troubleshoot: Fix pack install fails during prerequisite check
During the install of a fix pack, the install fails quickly with a INSTCONFFAILED message.
- Troubleshoot: Update Installer warning message while updating the database
When applying a fix pack to WCS instance, you can automatically apply database changes. If you select this option, the Update Installer might display a warning message.
- Troubleshoot: Export fails when installing a fix pack or APAR
When applying a fix pack or APAR to the WCS instance, you receive an error that the WCS instance failed to export.