Troubleshoot and support > Install > WebSphere Commerce installation issues > Installation and uninstallation problems and limitations


Troubleshoot: Clicking links in the launch pad result in a "No Browser" error message

A GUI installation of WebSphere Commerce shows a launch pad; some of the links might not work.


Problem

Click links in the launch pad result in a "No Browser" error message


Solution

The documentation links in the launch pad and First Steps panel require the Mozilla Web browser.

If you do not have the Mozilla Web browser installed, we will receive an error message indicating that no Web browser could be found on the system -- even if you have a non-Mozilla browser installed.


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