Troubleshoot and support > Install > WebSphere Commerce installation issues
Troubleshoot: Installation and uninstallation problems and limitations
If you encounter problems during the installation or uninstallation of WebSphere Commerce, review the following issues.
- Troubleshoot: The Cancel button is not disabled
After confirming the cancellation of a WebSphere Commerce installation, the cancel button is not disabled.
- Troubleshoot: Warning messages are displayed in a terminal session
When using an install wizard, a Scroll bar warning is logged.
- Troubleshoot: Installation problems introduced by previously installed software
A previous version of DB2 installed on the machine might cause problems during the installation of WebSphere Commerce.
- Troubleshoot: Clicking links in the launch pad result in a "No Browser" error message
A GUI installation of WebSphere Commerce shows a launch pad; some of the links might not work.
- Troubleshoot: Problems are encountered when uninstalling using a Hummingbird Exceed client
A blank screen is shown when uninstalling WebSphere Commerce.