Troubleshoot and support > Promotions
Web activity displays error about promotion-related click action
When you are editing a Web activity using the Marketing tool in Management Center, an error message tells you that the content cannot have a promotion-related click action.
Reason
The Web activity is currently using the Recommend Content action; however, to display content that has a promotion-related click action, use the Recommend Promotion action instead. These two actions have specific uses:
Action Use Recommend Promotion
(new in WebSphere Commerce v7 Management Center)Displays marketing content in an e-Marketing Spot when the following is true: the content has a promotion-related click action. Recommend Content
(called Display Content in Management Center releases prior to v7)Displays marketing content in an e-Marketing Spot when the following is true: the content does not have a promotion-related click action, or it has no click action.
If the Web activity was created in a Management Center release prior to v7, this error will display if you open the Web activity and then try to save it.
Solution
To continue to display the content with the promotion-related click action in this Web activity, delete the Recommend Content action from the Web activity and replace it with the Recommend Promotion action. In the properties for the Recommend Promotion action, specify the related promotion and the content.