Troubleshoot: Error when a catalog entry does not have a price
If a catalog entry does not have a price there are exceptions in the log file.
Problem
The following exception is in the log files.
6/2/06 13:48:55:750 CEST 3519d5d5 CommerceSrvr E com.ibm.commerce.price.commands.SelectContractPricesCmdImpl handlePriceNotFoundException CMN1011E: Unable to retrieve the price for catEntry 10058, quantity: 1.0, unit of measure: C62, and currency: USD. 6/2/06 13:48:55:766 CEST 3519d5d5 CommerceSrvr A com.ibm.commerce.catalog.beans.ProductDataBean processItemCalculatedContractPrices CMN1519I: WebSphere Commerce status message: "com.ibm.commerce.exception.ECApplicationException".Current exception: Message: null Stack trace: com.ibm.commerce.exception.ECApplicationException at com.ibm.commerce.price.commands.PriceCalculationHelper.handlePriceNotFoundException(PriceCalculationHelper.java:1112) at com.ibm.commerce.price.commands.SelectContractPricesCmdImpl.selectOffer(SelectContractPricesCmdImpl.java:542) at com.ibm.commerce.price.commands.SelectContractPricesCmdImpl.performExecute(SelectContractPricesCmdImpl.java:408) at com.ibm.commerce.command.ECCommandTarget.executeCommand(ECCommandTarget.java:133) at com.ibm.ws.cache.command.CommandCache.executeCommand(CommandCache.java:333) at com.ibm.websphere.command.CacheableCommandImpl.execute(CacheableCommandImpl.java:163) at com.ibm.commerce.command.AbstractECTargetableCommand.execute(AbstractECTargetableCommand.java:180) at com.ibm.commerce.price.commands.GetContractUnitPriceCmdImpl.selectPrices(GetContractUnitPriceCmdImpl.java:1651) at com.ibm.commerce.price.commands.GetContractUnitPriceCmdImpl.performExecute(GetContractUnitPriceCmdImpl.java:807) at com.ibm.commerce.command.ECCommandTarget.executeCommand(ECCommandTarget.java:133) at com.ibm.ws.cache.command.CommandCache.executeCommand(CommandCache.java:333) at com.ibm.websphere.command.CacheableCommandImpl.execute(CacheableCommandImpl.java:163)
Solution
In the com.ibm.commerce.price.commands.GetContractUnitPriceCmdImpl class customize the selectPrices(Integer storeId) method by setting the error mode to false when calling the SelectContractPricesCmd. This customization prevents an exception when a catalog entry does not have a price.