Develop > Controller layer > Order and quote capture integration > Order and quote capture integration flows
View submitted quotes flow
This section describes the message flows between WebSphere Commerce and the external system when customers place a request to view quotes submitted by them in the external system.
Customers view a listing and details of all the quotes submitted by them in the external system. Regardless of the channel used to submit the quotes in the external system, customers will always be able to view all their quotes that exist in the external system, from the WebSphere Commerce storefront.
Following are the series of actions involved in viewing details of quotes from the WebSphere Commerce storefront after a customer logs in to the WebSphere Commerce storefront:
- Customer requests to view their submitted quotes from WebSphere Commerce storefront.
- WebSphere Commerce makes the GetQuote(ByCustomerDN)) call to the external system to retrieve a list of quotes submitted by the customer to the external system, irrespective of the channel used to submit quotes in the external system. Customer is presented with a listing of all their submitted quotes.
- Customer requests to view the details for a particular submitted quote.
- WebSphere Commerce makes the GetQuote(ByID) call to the external system to retrieve the quote details from the external system.
The following diagram illustrates the view submitted quotes message flow between WebSphere Commerce and the external system.