Glossary > S script An exact text for the Customer Service Representative (CSR) to read to a customer regarding transactions. Scripts can be short-hand or prompts to remind a representative to say certain things to a customer at certain points during a call. + Search Tips | Advanced Search
Glossary > S
An exact text for the Customer Service Representative (CSR) to read to a customer regarding transactions. Scripts can be short-hand or prompts to remind a representative to say certain things to a customer at certain points during a call.
Search Tips | Advanced Search