Administer > Overview of administering a WebSphere Commerce site > Organization Administration Console > Users
Authority to manage users
A Seller Administrator can manage users in...
- organizations that belong to member groups owned by the administrator's role organization.
- organizations where they play their administrator role
In the preceding diagram, the Seller Administrator can manage users in Buyer organization 1, Buyer organization 2 and Buyer organization 3 through the Registered Customer member groups. The Seller Administrator can also manage users in Seller organization1 (role organization) and Seller organization 2 (through role inheritance) because he plays a Seller Administrator role in those organizations.
The Seller Administrator can assign a user a role under organizations that are direct descendents of the Seller Administrators role organization (Seller organization 1).
Then Seller Administrator can manage users in Buyer organization 1, Buyer Organization 2, Buyer organization 3, Seller organization 1, and Seller organization 3.
However, a Seller Administrator can only assign roles under Seller organization 1 and Seller organization 2 to users belonging to Buyer organization1, Buyer organization 2, Buyer organization 3, Seller organization 1, and Seller organization 2.
When a Seller Administrator assigns roles to a CSR or a Customer Service Supervisor there are two factors which determine which users the CSR can manage:
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The CSR can manage users through a Registered Customers member group
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The CSR can assign a user a role under organizations that are direct descendents of the CSR role organization
In the preceding diagram the CSR can manage users in Buyer organization1, Buyer organization2, and Buyer organization 3. The CSR can assign roles under Seller organization1 and Seller organization 2 to users who belong to Buyer organization1, Buyer organization2, or Buyer organization 3.