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1.3.5 Training
An individual or group of individuals may require training to develop the necessary skills to make configuration or application changes. Several companies offer performance training classes on WebSphere Application Server and WebSphere Commerce, and it is highly recommended that individuals in need of training attend them.
Performance tuning is a specialist profession in its own right and training is no substitute for real world experience. It takes experience just to know what "normal" performance looks like when looking at a Web site's performance characteristics. If your company does not have a specialist performance practitioner on its staff, we highly recommend that you engage a consultant throughout the project life cycle.
If a consultant is engaged, ensure that someone from your organization shadows them as much as possible to help develop performance tuning skills in-house. Performance tuning is an on-going activity that often lasts the lifetime of an application or system.