2.3.2 Getting skilled help

Depending on the complexity of your site, your schedule, the skilled resources available on your team, and the critical nature of your business, you may consider getting help from an IBM services team or an IBM Business Partner.

You can outsource your complete project. Alternately, you can seek assistance from one or more experts to help with your project while you provide the rest of the resources for the project. The latter approach may be useful if you have skilled resources to assist the external experts. This approach has the benefit of having skilled resources helping you with the actual implementation tasks. It also helps the rest of your team in answering their questions and assisting with problem determination, if required. Either way, in your plan, ensure that you account for skills transfer from the experts to your team so that your team can function efficiently on the site when the expert leaves.

You may also consider outsourcing performance testing to an IBM services team, as they have the automated tools and processes to provide assistance with quick turn-around, and as performance testing is non-trivial in nature. We discuss this further in 20.1, Why is it complex.

Finally, if you identify skill shortfalls in your team and you require external assistance then bring help in sooner rather than later.

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