Finding blocked orders

You can find all blocked orders or only orders with a specific block.

To find a blocked order:

1. Open WebSphere Commerce Accelerator.

2. From the Operations menu, click Find Orders.
   
   

   From the Sales menu, click Find Orders.
   A search dialog opens. If you do not see this menu, then your logon ID does not have the appropriate authority to perform this task. Contact your Site Administrator.

3. Click Advanced search.

4. From the Blocked status list, select Blocked.

5. Optional: Select the block code from the Block reason list. You can select only one block code for a search. To find all blocked orders, leave this field blank.

6. Click Find to start the search.

Related concepts

• Order blocking

Related tasks

• Resolving an order block

• Add comments to an order block

• Add a block to an order