Troubleshoot: error message in the WCIM log

 

Problem

While migrating your WebSphere Commerce Payments instance, you receive the following error message in the WCIM log:

Debug: Commands to be executed:

Debug: Command 1: com.ibm.commerce.migration.wcim.command. WCIMMigrateWPMCommand

Debug: Total number of commands: 1

java.lang.NoClassDefFoundError: com/ibm/commerce/payments/configurator/ ConfigurationException

at java.lang.Class.forName1(Native Method)

at java.lang.Class.forName(Class.java:142)

at com.ibm.commerce.migration.wcim.WCIM.instenciateCommand(WCIM.java:56)

at com.ibm.commerce.migration.wcim.WCIM.main(WCIM.java:599)

 

Solution

  1. Confirm that you have installed the WebSphere Commerce Payments system during the WebSphere Commerce, v6 setup operation.

  2. Check the WebSphere Commerce, v6 installation log and verify whether there are any issues or not. If there are any issues, analyze the log and address the problem before proceeding

Related references

WCIM utility