Troubleshoot: error message in the WCIM log
Problem
While migrating your WebSphere Commerce Payments instance, you receive the following error message in the WCIM log:
Debug: Commands to be executed:
Debug: Command 1: com.ibm.commerce.migration.wcim.command. WCIMMigrateWPMCommand
Debug: Total number of commands: 1
java.lang.NoClassDefFoundError: com/ibm/commerce/payments/configurator/ ConfigurationException
at java.lang.Class.forName1(Native Method)
at java.lang.Class.forName(Class.java:142)
at com.ibm.commerce.migration.wcim.WCIM.instenciateCommand(WCIM.java:56)
at com.ibm.commerce.migration.wcim.WCIM.main(WCIM.java:599)
Solution
- Confirm that you have installed the WebSphere Commerce Payments system during the WebSphere Commerce, v6 setup operation.
- Check the WebSphere Commerce, v6 installation log and verify whether there are any issues or not. If there are any issues, analyze the log and address the problem before proceeding
Related references
WCIM utility