Technote

(FAQ)
Shopper gets a 404 Error message if the WebSphere Commerce registry is refreshed
Problem
Shoppers might see the following 404 error messages if the WebSphere Commerce registry is refreshed while the server is running. However, the message goes away after the registry has been refreshed.


An error has occurred:
Error Code Message Target Servlet Name
404

SRVE0190E: File not found:
/B2CDirectStorefrontAssetStore.browseSubCategory

null
Stack Trace:
com.ibm.ws.webcontainer.webapp.WebAppErrorReport: SRVE0190E: File not
found: /B2CDirectStorefrontAssetStore.browseSubCategory at
com.ibm.ws.webcontainer.webapp.WebAppDispatcherContext.sendError(WebAppD ispatcherContext.java(Compiled Code))
Cause
When the WebSphere Commerce registry is refreshed, the Struts configuration files are reinitialized. It can take a few seconds for all of the struts configurations to be loaded. Requests made during this time cannot be properly serviced and result in the 404 error.
Solution
Contact WebSphere Commerce support and request APAR IY96015.
 

Document Information

Current web document: http://www.ibm.com/support/docview.wss?uid=swg21258024