Technote

(troubleshooting)
Configure dynacache to cache by locale
Problem(Abstract)
Entries are being cached in other languages for a store with only one locale defined and users are being prompted to install language packs by Internet Explorer for a different locale.
Cause This error occurs because your store has only one locale defined, for example languageId=-1 (US English). When an overnight customer from another country or language visits the site, the user's hits fill up the dynamic cache with entries. The next time a user from the defined locale visits the site, they are returned entries in the cache created by the undefined locale. Resolving the problem   Add a component to the cache-id for those affected pages so that it caches by locale.
For example:

<cache-id>                                                              
  <component id="" type="pathinfo">                                      
   <required>true</required>                                            
   <value>/StoreCatalogDisplay</value>                                  
  </component>                                                          
  <component id="storeId" type="parameter">                              
   <required>true</required>                                            
  </component>                                                          
  <component id="catalogId" type="parameter">                            
   <required>true</required>                                            
  </component>                                                          
  <component  id="langId" type="parameter">                              
   <required>false</required>                                            
  </component>                                                          
  <component  id ="locale" type="locale">                                
   <required>false</required>                                            
  <component>                                                           
  <priority>15</priority>                                                
 </cache-id>                       
Cross Reference information
Segment Product Component Platform Version Edition
Commerce WebSphere Commerce Enterprise Runtime AIX, i5/OS, Linux, Linux iSeries, Linux pSeries, Linux xSeries, Linux zSeries, Solaris, Windows 6.0
Commerce WebSphere Commerce Business Edition Runtime AIX, i5/OS, Linux, Linux iSeries, Linux pSeries, Linux xSeries, Linux zSeries, Solaris, Windows 5.6, 5.6.1
Commerce WebSphere Commerce - Express Runtime AIX, i5/OS, Linux, Linux iSeries, Linux pSeries, Linux xSeries, Linux zSeries, Solaris, Windows 5.6, 5.6.1, 6.0
Commerce WebSphere Commerce Professional Edition Runtime AIX, i5/OS, Linux, Linux iSeries, Linux pSeries, Linux xSeries, Linux zSeries, Solaris, Windows 5.6, 5.6.1, 6.0
Commerce WebSphere Commerce Developer Enterprise Runtime AIX, i5/OS, Linux, Linux iSeries, Linux pSeries, Linux xSeries, Linux zSeries, Solaris, Windows 6.0
Commerce WebSphere Commerce Developer Business Edition Runtime AIX, i5/OS, Linux, Linux iSeries, Linux pSeries, Linux xSeries, Solaris, Windows 5.6, 5.6.1
Commerce WebSphere Commerce Developer Professional Edition Runtime AIX, i5/OS, Linux, Linux iSeries, Linux pSeries, Linux xSeries, Linux zSeries, Solaris, Windows 5.6, 5.6.1, 6.0
Commerce WebSphere Commerce Developer Express Runtime AIX, i5/OS, Linux, Linux iSeries, Linux pSeries, Linux xSeries, Linux zSeries, Solaris, Windows 5.6, 5.6.1, 6.0
 

Product Alias/Synonym
wcs56
wc56
wcs
wc
IE
   

Document Information

Current web document: http://www.ibm.com/support/docview.wss?uid=swg21225830