Technote

(FAQ)
WebSphere Commerce v6 promotions master technote
Where can I find all of the technotes, that I should refer to, when configuring and troubleshooting WebSphere Commerce promotions?


Answer

Use the following links to navigate to the type of issues you are troubleshooting:

Refer also to Recommended fixes and settings for WebSphere Commerce


General promotion issues:

Title

Reference number

Instructions for enabling WebSphere Commerce promotions tracing

1267825


Promotion evaluation:

Title

Reference number

Product-level promotion is not applied to a discounted price

1232332

NullPointerException thrown during promotions calculation

1266112


Promotion policy:

Title

Reference number

Promotions policy for one group incorrectly applied to all groups

1286383


Promotion management tool (WebSphere Commerce Accelerator):

Title

Reference number

NullPointerException thrown when viewing the summary of the "Free ground shipping" sample promotion

1236551

Customer segment summary is not displayed on the promotion page

1252954

Create a promotion fails for categories if the category name contains special characters

1266916

Promotion defaults to free shipping when selecting a shipping discount of $0.00

1273339

Deleting a sales catalog does not delete the underlying categories

1287736


Promotion customization:

Title

Reference number

Customizing the XML of a default promotion

1232942

Change history:
Last Updated: 3 December 2007

 

Document Information

Current web document: http://www.ibm.com/support/docview.wss?uid=swg21290159