Technote

(troubleshooting)
Missing marketing menu in Professional Edition workspaces
Problem(Abstract)
The Marketing menu does not appear when using workspaces in WebSphere Commerce, version 6.0.(all releases) Professional Edition.
Cause This is a program defect. Diagnosing the problem Steps to reproduce problem:

1) Install WebSphere Commerce, version 6.0.(all releases) Professional Edition.
2) Setup a new workspace, task group, and task.
3) Activate the task group.
4) Open the WebSphere Commerce Accelerator.
5) Select task -> your task -> work on task.
6) Menu items change since you are now using a workspace. However, the only menu option is 'Merchandise'. The 'Marketing' menu is missing. Resolving the problem Contact IBM WebSphere Commerce support for APAR JR24861.
 

Document Information

Current web document: http://www.ibm.com/support/docview.wss?uid=swg21289809