Technote

(troubleshooting)
Pricing pages to render incorrectly in the WebSphere Commerce Accelerator
Problem(Abstract)
Your product name contains either the '<' or '>' character and the "Set Prices" and "Pricing Summary" pages in the WebSphere Commerce Accelerator do not render properly:

Here are two examples of where the product name is not displayed correctly:

1) If the product name is set to "Hello <World>", then the product name is truncated to "Hello" in the pricing pages mentioned above.

2) If the product name is set to "Hello <World", then the WebSphere Commerce Accelerator hangs and the pricing pages mentioned above do not render at all.
Cause The parser treats '<' and '>' as special characters. The data containing these characters must be handled properly before being displayed in the Accelerator UI. Resolving the problem Contact WebSphere Commerce Support and request an APAR for this problem.
Cross Reference information
Segment Product Component Platform Version Edition
Commerce WebSphere Commerce Professional Edition Implementation / Usage AIX, i5/OS, Linux, Solaris, Windows 6.0, 6.0.0.1, 6.0.0.2, 6.0.0.3, 6.0.0.4 Professional Edition
Commerce WebSphere Commerce - Express Implementation / Usage i5/OS, Linux, Windows 6.0, 6.0.0.1, 6.0.0.2, 6.0.0.3, 6.0.0.4 Express
   

Document Information

Current web document: http://www.ibm.com/support/docview.wss?uid=swg21287824