Technote

(FAQ)
Unable to update item quantities in the shopping cart
You are unable to change the quantity of an item in the shopping cart due to JavaScript errors.
Cause
When the shopping flow does not include either or both of the following processes, the JavaScript that is used to update the quantities does not work:

  • Multiple Shipping Addresses

  • Quick Checkout


Answer

Contact WebSphere Commerce Support for APAR LI71607.
Cross Reference information
Segment Product Component Platform Version Edition
Commerce WebSphere Commerce Enterprise Implementation / Usage AIX, Linux, Solaris, Windows 6.0, 6.0.0.1
Commerce WebSphere Commerce Business Edition Implementation / Usage AIX, Linux, Solaris, Windows 6.0, 6.0.0.1
Commerce WebSphere Commerce Professional Implementation / Usage AIX, Linux, Solaris, Windows 6.0, 6.0.0.1
Commerce WebSphere Commerce - Express Implementation / Usage AIX, Linux, Solaris, Windows 6.0, 6.0.0.1
Commerce WebSphere Commerce Developer Enterprise Implementation / Usage AIX, Linux, Solaris, Windows 6.0, 6.0.0.1
Commerce WebSphere Commerce Developer Business Edition Implementation / Usage AIX, Linux, Solaris, Windows 6.0, 6.0.0.1
Commerce WebSphere Commerce Developer Professional Implementation / Usage AIX, Linux, Solaris, Windows 6.0, 6.0.0.1
Commerce WebSphere Commerce Developer Express Implementation / Usage AIX, Linux, Solaris, Windows 6.0, 6.0.0.1
   

Document Information

Current web document: http://www.ibm.com/support/docview.wss?uid=swg21257050