CMN8413E: The messaging system cannot find an appropriate profile for MSGTYPE_ID Technote
(troubleshooting)Problem(Abstract) When sending a message, the following error occurs in the SystemOut.log file:
[1/17/05 16:32:10:679 MST] 41d614a0 CommerceSrvr E com.ibm.commerce.messaging.outboundservice.Messaging loadAdminData(Integer,Integer,Integer) CMN8413E: The messaging system cannot find an appropriate profile for MSGTYPE_ID "201" to match an active transport of the STORE_ID "10001" in table PROFILE. Ensure that the MSGTYPE has been assigned to an active transport under the store or site.Cause The message type has not been assigned to an active transport under the store or site. Resolving the problem In the Administration Console, verify that a message type has been assigned to an active transport under the store or site.
To identify what message type the error message is referring to, the name and description can be obtained from the database. The following example will give the name and description of the MSGTYPE_ID in this error.
select name,description from msgtypes where msgtype_id=201
Add a new message type for the appropriate transport. To add a new message type, refer to the IBM WebSphere Commerce Information Center:
http://publib.boulder.ibm.com/infocenter/wchelp/v6r0m0/index.jsp?topic=/com.ibm.commerce.admin.doc/tasks/tcvsastrn.htm
Ensure the transport is method is set to active. To activate a transport method for a site or store, refer to the WebSphere Commerce Information Center:
http://publib.boulder.ibm.com/infocenter/wchelp/v6r0m0/index.jsp?topic=/com.ibm.commerce.admin.doc/tasks/tcvsactrn.htm
Cross Reference information
Segment Product Component Platform Version Edition Commerce WebSphere Commerce Enterprise Implementation / Usage AIX, i5/OS, Linux, Solaris, Windows 6.0 Enterprise Commerce WebSphere Commerce Business Edition Implementation / Usage AIX, i5/OS, Linux, Solaris, Windows 5.6.1 Business Edition Commerce WebSphere Commerce - Express Implementation / Usage AIX, i5/OS, Linux, Solaris, Windows 5.6.1, 6.0 Express Commerce WebSphere Commerce Developer Enterprise Implementation / Usage AIX, i5/OS, Linux, Solaris, Windows 6.0 Enterprise Commerce WebSphere Commerce Developer Business Edition Implementation / Usage AIX, i5/OS, Linux, Solaris, Windows 5.6.1 Developer Business Edition Commerce WebSphere Commerce Developer Professional Edition Implementation / Usage AIX, i5/OS, Linux, Solaris, Windows 6.0 Developer Professional Edition Commerce WebSphere Commerce Developer Express Implementation / Usage AIX, i5/OS, Linux, Solaris, Windows 5.6.1, 6.0 Developer Express
Document Information Current web document: http://www.ibm.com/support/docview.wss?uid=swg21226739