| Set up the store with No Inventory still runs
inventory checks
|
Technote
(troubleshooting)
| Problem(Abstract)
|
| You have no-inventory (-3) set up for a B2Bstore and you
have an order-level promotion enabled. You notice during the order
process, the system is checking for inventory even though you have
no-inventory set up. As a result, the free line item is removed from the
cart during OrderPrepare.
|
| Cause
|
| Although the no inventory option has been used, the store
checks for inventory for the free items due to a code defect.
|
| Diagnosing the
problem
|
The following scenario reproduces the problem:
- Set up your store to use "No inventory".
- Create a promotion with free gift items.
- Create an order in the storefront that uses the promotion created in
step 2. During order prepare, the free item will be removed from the
cart.
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| Resolving the
problem
|
| This problem (APAR JR28278) is resolved in Fix Pack 5
(6.0.0.5) or newer for IBM WebSphere Commerce 6.0. You can obtain Fix
Pack 5 (6.0.0.5) or newer from the WebSphere Commerce Fixes by version page.
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|
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| Cross Reference information
|
| Segment
| Product
| Component
| Platform
| Version
| Edition
|
| Commerce
| WebSphere Commerce - Express
| Configuration
| i5/OS, Linux, Windows
| 6.0
|
|
| Commerce
| WebSphere Commerce Professional Edition
| Configuration
| AIX, i5/OS, Linux, Solaris, Windows
| 6.0
|
|
| Commerce
| WebSphere Commerce Developer Enterprise
| Configuration
| Windows
| 6.0
|
|
| Commerce
| WebSphere Commerce Developer Express
| Configuration
| Windows
| 6.0
|
|
| Commerce
| WebSphere Commerce Developer Professional Edition
| Configuration
| Windows
| 6.0
| |
|
Current web document: http://www.ibm.com/support/docview.wss?uid=swg21296131
|