Unable to view the ordered item in the shopping cart
in WebSphere Commerce web 2.0 store
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Technote
(troubleshooting)
Problem(Abstract)
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When you add new items to your shopping cart, you are not
able to see these order items in your shopping cart. You also see an error
message about invalid cookies in the WebSphere Commerce server log
file.
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Symptom
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Cause
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This is a known issue in which a default user cookie and a
guest shopper cookie are both present and the default user cookie is being
used to retrieve order information instead of the guest shopper
cookie.
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Resolving the
problem
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This is a known issue and is resolved by LI72955. Note
that you need JR27317 to be applied before installing this APAR. Please
contact IBM Support for the APARs.
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Current web document: http://www.ibm.com/support/docview.wss?uid=swg21293816
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