Technote

(troubleshooting)
Web pages can only be accessed from the local machine
Problem(Abstract)
Your web pages can be accessed from the local machine, but nothing else on the subnet or externally. For instance, if the machine where WebSphere Application Server and the Commerce instance reside is host1, the URL https://host1:8000/accelerator will work from host1, but throw a 404 Page not found error from any other machine on the subnet (assuming there is no firewall between them). The same error occurs for all other pages.
Cause There may be an extra loopback in the /etc/hosts file which should be removed. Resolving the problem

  1. Locate the entry that looks like the following in your hosts file under /etc/
    127.0.0.2 host1.yyy.zzz.com host1
    Comment out this line.

    After commenting out the line, make sure that you do not reset your ethernet adapter using the network manager or use the ifup or idown commands as that will recreate the loopback line.

  2. Restart your machine.

  3. Start your WebSphere Commerce server and your Web server.

 

Document Information

Current web document: http://www.ibm.com/support/docview.wss?uid=swg21287754