Technote

(FAQ)
WebSphere Commerce v6 messaging master technote
Where can I find all of the technotes that I should refer to when configuring and troubleshooting WebSphere Commerce messaging?


Answer

Use the following links to jump quickly to the type of the issues you are troubleshooting to locate related technotes:

WebSphere MQ or MQSeries Adaptor
Email configuration
Message customization and configuration



WebSphere MQ or MQSeries Adaptor

Title

Reference number

MustGather and Troubleshooting Guide: WebSphere Commerce and WebSphere MQ integration problems

1252942

FAQ on custom configurations of WebSphere Commerce with WebSphere MQ

1239671

Problems sending out messages in WebSphere Commerce after applying WAS fix pack 6.0.2.13 or later

1258425

JCA connectors related errors during the startup of WebSphere Commerce after migrating their WebSphere Commerce instance or after WebSphere Commerce Listener for WebSphere MQ was enabled.

1237546

Disable WebSphere Commerce from sending generic error messages to outbound queue

1195415

java.lang.UnsatisfiedLinkError after configuring WebSphere MQ 6 using BINDINGS mode connection

1259461

Set the JMSReplyTo header field when sending out a message using sendImmediate or sendTransacted

1248445

Null pointer exception occurs while configuring the transport method through WebSphere Commerce Administration Console

1226756

Inbound messages are not processed on an inbound message queue

1221079

Receiving null pointer exception when trying to send out a message

1259323

Issue with Message Attributes defined on a Store Level

1252743

Set up a Secured WebSphere MQ with WebSphere Commerce

1255655

WebSphere MQ createQueueConnection failed on starting WebSphere Commerce Server

1227679



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Email configuration

Title

Reference number

Troubleshooting outbound messaging (e-mail)

1244421

Subject field value not reflected in e-mail messages when editing message types

1251064

Sending e-mails with DBCS characters

1237307

Non-ASCII characters are corrupt when sending e-mail messages

1249368

Set up an e-mail transport with SMTP authentication with SSL

1237615

Configure WebSphere Commerce to send e-mail notification to guest shoppers

1230937



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Message customization and configuration

Title

Reference number

Customizing OrderCreateXML message to write new orders to separate files

1221658

User cannot log on when created through messaging

1195403

javax.ejb.ObjectNotFoundException when processing guest orders with the OrderCreateXML.jsp

1228770

CMN8413E: The messaging system cannot find an appropriate profile for MSGTYPE_ID

1226739

Received CMN8413E during OrderProcess

1229193


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Cross Reference information
Segment Product Component Platform Version Edition
Commerce WebSphere Commerce - Express Configuration Linux, Windows 6.0, 6.0.0.1, 6.0.0.2, 6.0.0.3, 6.0.0.4
Commerce WebSphere Commerce Professional Edition Configuration AIX, Linux, Solaris, Windows 6.0, 6.0.0.1, 6.0.0.2, 6.0.0.3, 6.0.0.4
   

Document Information

Current web document: http://www.ibm.com/support/docview.wss?uid=swg21267829