Technote

(troubleshooting)
Node synchronization of uploaded images using the Upload Image button fails
Problem(Abstract)
Use WebSphere Commerce Accelerator and selecting Products > Product Import > Upload Image, you successfully upload images for a product. However, the images are not seen in the other nodes in the clustered environment after the nodes have been synchronized.
Cause The FileTreeDataBean uses a hard-coded EAR path that causes node synchronization to deploy the images to the incorrect hard-coded path. Resolving the problem Contact WebSphere Commerce Support to obtain APAR JR25336.
Cross Reference information
Segment Product Component Platform Version Edition
Commerce WebSphere Commerce Enterprise Configuration AIX, i5/OS, Linux, Solaris, Windows 6.0, 6.0.0.1
Commerce WebSphere Commerce Business Edition Configuration AIX, i5/OS, Linux, Solaris, Windows 6.0, 6.0.0.1
Commerce WebSphere Commerce Professional Configuration AIX, i5/OS, Linux, Solaris, Windows 6.0, 6.0.0.1
Commerce WebSphere Commerce - Express Configuration AIX, i5/OS, Linux, Solaris, Windows 6.0, 6.0.0.1
Commerce WebSphere Commerce Developer Enterprise Configuration AIX, i5/OS, Linux, Solaris, Windows 6.0, 6.0.0.1
Commerce WebSphere Commerce Developer Business Edition Configuration AIX, i5/OS, Linux, Solaris, Windows 6.0, 6.0.0.1
Commerce WebSphere Commerce Developer Professional Configuration AIX, i5/OS, Linux, Solaris, Windows 6.0, 6.0.0.1
Commerce WebSphere Commerce Developer Express Configuration AIX, i5/OS, Linux, Solaris, Windows 6.0, 6.0.0.1
   

Document Information

Current web document: http://www.ibm.com/support/docview.wss?uid=swg21252677