Process: Submit shopping cart
Flow
Process: Submit shopping cart
Objective
To submit a shopping cart to a remote distributor site
Description
The reseller can transfer a shopping cart that has been created on the Commerce Plaza site, to a remote distributor site. At this point, a quote for the shopping cart has already been obtained. The reseller selects the quantities they would like to purchase from each distributor, and sends the shopping cart back to the distributors for final confirmation (Prepare to submit carts). When the real-time response comes back from the distributor, the reseller reviews it and then transfers the shopping cart to one or more distributor sites. The order is completed on each distributor site, and fulfillment of each order is handled by the distributors.
Features
- Order can be split and submitted to multiple distributors
- When shopping cart is submitted, a new browser launches for each distributor site, so the reseller can access the transferred order
- Order status of submitted shopping carts can be viewed through Commerce Plaza
Customization
If desired, the "Prepare to submit carts" step may be removed from the flow, so that the system only goes out to the remote distributor sites twice. This may make the most sense in the context of the lead management solution (see the Shop at Commerce Plaza process for more information on this solution).
An additional flow may be added so that the reseller can transfer a shopcart to the distributors without obtaining a quote. This would be useful in a case where a particular reseller always deals with a specific distributor, and so they are not concerned with viewing the price.
Edition
Enterprise
Tasks
Task Description Role Assign quantities to distributors A reseller assigns quantities to purchase from the distributors that have replied with quotes. A reseller may split the order among as many distributors as are available.
Reseller Prepare to submit shopping cart A reseller submits the shopping carts with quantities assigned to the distributors to obtain a second confirmation of prices and availabilities.
Reseller Reassign quantities A reseller changes the quantities they are purchasing based on the price and availability information received from the distributors.
Reseller Submit shopping carts A reseller transfers shopping carts to the respective distributors.
Reseller
Business artifacts
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