Process: Handle capture failed payment

 

Flow

Legend

Decscription

A failed payment capture prevents the payment for the order from being collected. Handling the payment capture failure attempts to capture the payment.

 

Objective

Handle a payment that has a failed capture thereby allowing the payment for the order to be collected.

 

Features

 

Edition

Professional, Enterprise

 

Tasks

Task Description Role
Cancel payment

Cancel the payment, there by voiding the payment.

Payment administrator
Deposit payment with back-end

Perform the payment deposit operation, possibly interacting with a back-end system to complete the operation.

Payment administrator

 

Business artifacts

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