Process: Cancel contract

 

Flow

Legend

 

Objective

To cancel a contract so that it cannot be used again

 

Description

If you no longer want a customer to be entitled to the terms and conditions of a contract, then you can cancel the contract. The contract will remain in WebSphere Commerce for reporting purposes, but the customer will not be able to purchase under the contract.

 

Features

• Contract life cycle

 

Edition

Enterprise

 

Tasks

Task	Description	Role
Delete contract	Delete a contract. The contract will no longer be available to create reports.	Account Representative
Mark contract canceled	Cancel a contract. The contract remains in WebSphere Commerce for reporting purposes, but it cannot be made available to customers.	Account Representative

 

Business artifacts

• Active contract
• Canceled contract

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