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Export community membership

We can export the membership of a community to a comma-separated value (CSV) file that lists members by their email address.

Anyone can export the membership of a community with public or moderated access. You must be a community member to export the membership of a restricted community.

The ability to export community members is only available when email is configured to be displayed for the deployment. If the administrator has configured email to be hidden, the Export Members button does not display in the user interface.

Export community membership to a CSV file is useful to create a community with the same owners or members as an existing community. Instead of adding the members manually to the new community, we can add them in a single transaction by first exporting the membership details to a CSV file, and then importing details from the CSV file into the new community.

To export the members of a community.

  1. Open the Members page of the community whose membership to export.

  2. Click Export Members.

  3. Select the role of the members to export. We can export the community owners, members, or both.

  4. Click Export.

  5. Choose whether to save or open the CSV file.

    We can export members only; we cannot export groups of members.


What to do next

After exporting the membership of a community, we can add the members to another community by importing the details from the CSV file into the new community. See Importing members into a community.


Parent topic:
Manage the communities


Related:

Import multiple members into a community