Troubleshoot Help

If the following error message is displayed when we click the Help link in the product.

Error 500: org.apache.jasper.JasperException: java.security.AccessControlException: Access denied (java.lang.RuntimePermission.setContextClassLoader)

...to correct, log onto the WAS console as an administrator and deselect...

Security | Global security | Java 2 security | Use Java 2 security to restrict application access to local resources

Parent topic:
Troubleshooting tips