Access Windows network shares

Configure a user account to access network shares in an IBM Connections deployment on the Windows operating system. This task applies only to...

• Deployments of Connections environments where the data is located on network file shares
• You have installed WebSphere Application Server on Windows and configured it to run as a service

When WAS runs as a Windows service, it uses the local system account to log in with null credentials. When WAS tries to access an IBM Connections network share using Universal Naming Convention (UNC) mapping, the access request fails because the content share is accessible only to valid user IDs. When using a Windows service to start WAS, we must use UNC mapping; we cannot use drive letters to reference network shares. To resolve this problem, configure the WAS service login attribute to log in with a user account that is authorized to access the content share.

To configure the WAS service:

1. Click...
   Start | Control Panel | Administrative Tools | Services

2. Open the service for the first node in the list of WAS services.

3. Click...
   Log On | This account

4. Enter a user account name or click Browse to search for a user account.

5. Enter the account password, and then confirm the password.

6. Click OK to save the changes and click OK again to return to the Services window.

7. Stop and restart the service.

8. Repeat steps 3-7 for each node.

What to do next

Your corporate password policy might require that you change this login attribute periodically. If so, remember to update this service configuration. Otherwise, the access to network shares might fail.

Parent topic:
Pre-installation tasks

Related:
Install Connections 5.0