Work with troubleshooting tools
Overview
Use the IBM Support Assistant to help find and use various IBM Support resources, such as updated documentation and problem determination tools.
Contact IBM Support for assistance in deciphering the output of the tool. Before opening a PMR, see the Must gather page.
Subtopics
- Gather information with the collector tool
- First failure data capture (FFDC)
- Configure first failure data capture log file purges
Related
Troubleshooting help from IBM IBM Support Assistant IBM Support Assistant Data Collector Release notes WAS Technical Support website.