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Embed the widgets in the application you are enhancing.

Copy the CEA widgets into the application you are enhancing.

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Receiving call notifications in web applications

  1. Import the default Dojo and CallNotification widget CSS. 
    <style type="text/css">     @import "<contextRoot>/ceadojo/dijit/themes/tundra/tundra.css";
   @import "<contextRoot>/ceadojo/cea/widget/CallNotification/CallNotification.css";
   @import "<contextRoot>/ceadojo/cea/widget/CollaborationDialog/CollaborationDialog.css";
</style>

  2. Add the following JavaScript code to import the Dojo Toolkit included with the CEA feature.

      <script type="text/javascript" src="<contextRoot>/ceadojo/dojo/dojo.js" djConfig="parseOnLoad: true, isDebug: false"></script>

    Avoid trouble: If the page is already using a version of Dojo add the following JavaScript code instead of the preceding code. This code enables multiple versions of the Dojo on the same page. 

    <script type="text/javascript">
    var djConfig = { baseUrl:"<contextRoot>/ceadojo/dojo/" };
</script>
 <script type="text/javascript" src="<contextRoot>/ceadojo/dojo/dojo.js"></script>

    See the reference information on multiple versions of Dojo on a page for more information. gotcha

  3. Place the widget on the page using the following HTML code:

      <div ceadojoType="cea.widget.CallNotification" enableCollaboration="false" canControlCollaboration="false" defaultCollaborationUri="<contextRoot>/cobrowseWelcome.html">

  4. Replace "<contextRoot>/" with the context root of the application.

    Relative URIs can also be used instead of specifying the paths including the context root. The joinCollaborationUri, however, must be specified as an absolute or full URI.

  5. To configure this widget to be available for a web collaboration session, change enableCollaboration="false" to "true".

  6. To configure this widget to be available to drive the web collaboration session, change canControlCollaboration="false" to "true".

    enableCollaboration must also be set to true.

  7. To configure the default page shown when the Collaboration Dialog is launched, update defaultCollaborationUri.

    enableCollaboration must also be set to true.

  8. Override the widget CSS if necessary to match the look and feel of the page.


Example

The following example HTML code will place the CallNotification widget on a web page. 

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"      "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">  <html xmlns="http://www.w3.org/1999/xhtml">  <head>  <title>Call Notification Widget</title>  <style type="text/css">      @import "<contextRoot>/ceadojo/dijit/themes/tundra/tundra.css";
    @import "<contextRoot>/ceadojo/cea/widget/CallNotification/CallNotification.css";
    @import "<contextRoot>/ceadojo/cea/widget/CollaborationDialog/CollaborationDialog.css";
</style>
<script type="text/javascript" src="<contextRoot>/ceadojo/dojo/dojo.js"      djConfig="parseOnLoad: true, isDebug: true"></script>
</head>  <body class="tundra">
 <div ceadojoType="cea.widget.CallNotification" enableCollaboration="true"   canControlCollaboration="true" defaultCollaborationUri="<contextRoot>/cobrowseWelcome.html">
</body>
</html>
This example renders the following interface controls.

CallNotification widget attributes and descriptions

ceaContextRoot

The context root to access the CEA service.

widgetNumber

Used by the widget to determine what device to monitor for incoming calls. If not specified the user will be presented with a textfield to enter the number.

enableCollaboration

Determines whether this widget will be made available for Contact center cobrowsing. If Contact center cobrowsing is enabled you should also configure canControlCollaboration and defaultCollaborationUri

canControlCollaboration

Determines whether this widget will be able to drive the collaboration session

defaultCollaborationUri

Specifies what page to load first when the Contact center cobrowsing is started.

highlightElementList

A comma-separated list of HTML element types that can be highlighted during a cobrowsing session.

isHighlightableCallback

Name of the callback function to run to determine if the current element is highlightable. If not provided only the highlightElementList will be used.

isClickableCallback

Name of the callback function to run to determine if the current element is clickable. This is useful to block certain actions from being run when follow me mode is enabled.

sendPageUrlRewriteCallback

Name of the callback function to run when send page is called to rewrite the current URL. This is useful when one of the peers will be using a Proxy to access the web application.


What to do next

Embed the mobile widgets in the application you are enhancing.


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Related tasks

  • Assembling applications