Web module or application server stops processing requests

If an application server process spontaneously closes, or web modules stop responding to new requests, it is important that you quickly determine why this stoppage is occurring. We can use some of the following techniques to determine whether the problem is a web module problem or an application server environment problem.

If an application server process spontaneously closes, or web modules running on the application server stop responding to new requests:

Before opening a problem report, see the Support page:


Related tasks

  • Monitor performance with Tivoli Performance Viewer
  • Start the wsadmin scripting client

    (zos) Error Dump and Cleanup interface