Installation either completes with errors or warnings, or hangs
Errors while installing the product
If the WAS installation program indicates that errors were encountered while installing the product:
- Browse the log files in the install_root/logs directory and in the install_root/profiles/profile/logs directory for clues. Pay particular attention to the main installation log file, log.txt.
- Check the command prompt from which the installation panel was launched for error messages.
- Look up any error or warning messages in the message reference table by selecting the "Reference" view in the information center navigation and expanding the "Messages" heading.
- Review Troubleshooting installation.
If you do not see a problem that resembles yours, or if the information provided does not solve your problem, see Obtaining help from IBM.
Related Tasks
Troubleshooting by task
Troubleshooting by component
Troubleshooting installation
See Also
Troubleshooting installation problems