Collector summary

WebSphere Application Server products include an enhancement to the collector tool beginning with V5.0.2, known as the collector summary option.

The collector summary option helps you communicate with WAS technical staff at IBM Support. Run the collector tool with the -Summary option to produce a lightweight text file and console version of some of the information in the Java archive (JAR) file that the tool produces without the -Summary parameter. Use the collector summary option to retrieve basic configuration and prerequisite software level information when starting a conversation with IBM Support.

The collector summary option produces version information for the WAS product and the operating system as well as other information. It stores the information in the Collector_Summary.txt file and writes it to the console. Use the information to answer initial questions from IBM Support or one can send the Collector_Summary.txt file directly to IBM Support.

Run the collector command to create the JAR file if IBM Support needs more information to solve your problem.

To run the collector summary option, start from a temporary directory outside of the WebSphere Application Server product installation root directory and enter one of the following commands.

 

Linux and UNIX-based platforms:

install_root/bin/collector.sh -Summary