IEA911E message

  1. Use the

    DISPLAY DUMP,TITLE command on the console to display the SVC dump title for this abend, or use one of the methods described in WebSphere MQ dumps to look at the dump title in the dump.

    Note:
    If the first five characters of the COMP field are not L8200, or the dump title is not of the same form as Figure 8 or Figure 9, the problem was not caused by WebSphere MQ for z/OS, or you are looking at the wrong dump.

  2. Locate the 3-character completion code following the word ABND.

    • If the completion code is X'071', or X'122', the operator pressed the RESTART key or canceled the job, probably to break a loop. Verify that this is the case, and turn to Wait and loop keywords.

    • Otherwise, add this to your keyword string, in one of the formats shown below (in this example, X'0C4' is used):

      Free format

      5655L8200 R600 ABEND0C4

      Structured format

      PIDS/5655L8200 LVLS/600 AB/S00C4

  3. Some abends also have reason codes. These reason codes are usually found in message CSQV086E, and register 15 at the time of the abend. Locate the reason code for the abend either:

    • In the 4-byte reason code field in a dump title generated by WebSphere MQ for z/OS

    • In the registers at time of error in the abstract information section of the dump

    • From the value of register 15 in the error summary display

  4. If the completion code is X'5C6', review the diagnostic information for the reason code in the WebSphere MQ for z/OS Messages and Codes manual. Follow any procedures recommended there.

    If the completion code is anything else, and you have found a reason code, check the value against the description of the abend code in the MVS System Codes manual to see if it is valid for the abend completion code.

  5. Add the reason code to the keyword string (in this example X'00E20015' is used):

    Free format

    5655L8200 R600 ABEND5C6 RC00E20015

    Structured format

    PIDS/5655L8200 LVLS/600 AB/S05C6 PRCS/00E20015

    Turn to CSECT keyword.