Building a keyword string
This chapter describes a systematic way of selecting keywords to describe a failure in WebSphere MQ for z/OS. Keywords are predefined words or abbreviations that identify aspects of a program failure.
To determine which WebSphere MQ for z/OS keywords to use and the procedures for selecting them, refer to the flowchart in Figure 16.
To begin selecting your keywords:
- Follow the procedures in Component-identifier keyword and Release-level keyword. Do this for all failures.
- Follow one of the type-of-failure keyword procedures.
- Identify the area of the failure using CSECT and modifier keywords when appropriate. The procedures in this section refer you to these steps as needed.
- Follow Searching the IBM database to learn how to search the database with your set of keywords. Do this for all failures.
- If the search is unsuccessful, turn to Resolving a problem. This helps IBM product support personnel determine whether an APAR should be submitted.