Search the product documentation for a solution
This section identifies many troubleshooting tips. Search through this section to find solutions to many common problems.
When first researching a problem start with the product documentation. Product documentation might be provided with the product or on the Web. Start by completing the following steps.
- Review the available documentation in this section. Additional updates might have been made since you received the product. Check the Web for updates: http://www.ibm.com/websphere/portal/library/
- Troubleshooting migration
- Troubleshooting WebSphere Portal installation
- Troubleshooting clusters
- Troubleshooting access to the portal
- Troubleshooting databases
- Troubleshooting LDAP and security
- Troubleshooting Lotus companion products
- Troubleshooting Collaboration Center
- Troubleshooting Personalization
- Troubleshooting Document Manager and Productivity Components
- Troubleshooting administration
- Troubleshooting the XML configuration interface
- Business process integration
- Troubleshooting portal design
- Troubleshooting portlet development
- Troubleshooting portlets
- Troubleshooting Web Clipping portlet
- Troubleshooting Application Portlet Builder
WebSphere Portal includes multiple software products. Therefore, you might also have to refer to troubleshooting information for other products. See Resources and support for links to information for other products.
- Review the Release Notes for additional information: http://www.ibm.com/websphere/portal/library
Next steps
If you are not able to find a solution for the problem using these steps, refer to the next section, Search the IBM Web site for a solution.
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IBM is a trademark of the IBM Corporation in the United States, other countries, or both.