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For up-to-date product documentation, see the IBM MobileFirst Foundation Developer Center.


App crash troubleshooting

We can view the Crashes page in the Applications section of the MobileFirst Analytics Console to better administer your apps.

The Crash Overview table shows the following data columns:

The Crashes bar graph is the same chart that is displayed in the Overview page of the Dashboard section.

Note: Both charts query against the MfpAppSession documents. You must instrument your app to collect app uses and crashes for data to appear in the charts. If MfpAppSession data is not collected, then MfpAppLog documents are queried. In this case, the charts can count the number of crashes, but cannot compute a crash rate because the number of app uses is unknown, which results in the following limitations:

To instrument crash data, see Initializing your app to capture crash data.

The Crash Summary table is sortable and includes the following data columns:

We can click on the + icon next to any entry to display the Crash Details table, which includes the following columns:

We can expand any entry in the Crash Details table to get more details, including a stacktrace.

Note: The data for the Crash Summary table is populated by querying the fatal level client logs. If your app does not collect fatal client logs, no data is available.

Parent topic: Crash capture